Your Privacy Rights

DEQ – Deffenti & Queiroz understands and respects your right to privacy and your personal data. Personal data collected during the use of our website is processed by us in accordance with the legal regulations in force for Brazil and Australia.

How do we collect and process personal data?

When you use this site, we may collect, use and process any personal data you provide to us (for example, your name, e-mail address and the name of your company) and any information generated as a result of your use of the site (including your IP address, the date and duration of your visit to the site and the pages you viewed).We also receive personal data collected by third parties for specific purposes detailed below and from third party sources.

For what purposes do we use and process your personal data?

We may use and process your personal data for the following purposes:

  • help us better understand how visitors access and use our website;
  • provide reports to potential partners, service providers, regulators and similar natural and legal persons;
  • implement and maintain security, anti-piracy, fraud prevention and similar services;
    for marketing purposes, including communications by e-mail or similar electronic means (for example, to send you news and newsletters or otherwise contact you about services or information that we believe may be of interest to you);
  • communicate with you, including answering inquiries;
    provide the services we offer you;
  • change our websites, services and customer experience and for other similar research and analysis purposes;
  • comply with legal obligations or court decisions;
  • investigate, prevent or take action in relation to illegal activities.

We will not use or process your personal data for any unlawful discriminatory or abusive purposes.

Storage of personal data

We securely store your personal data in third-party data centers located in other countries and in data centers provided by cloud computing service operators.

Is your data transferred internationally?

We may transfer your data internationally, especially between Australia and Brazil. We take the necessary security measures to protect the information we transfer.


We may use cookies on this site. You can disable the use of cookies, but this may limit your access to our website. For more information on how we use cookies, please visit our cookie policy page.

Retention of your personal data

We may retain your data for as long as your registration is active, until you request deletion, for as long as we need it to fulfill the purpose for which we collected it and, if applicable, for as long as required by legal retention requirements.

What are your rights?

You have the right to:

  • confirm the existence of the processing of personal data;
  • access your personal data;
  • correct incomplete, inaccurate or outdated personal data;
  • anonymize, block or delete unnecessary and excessive data or data processed in breach of the provisions of the applicable regulations;
  • take your personal data to another service or product provider upon request;
  • delete, at any time, his or her personal data for which he or she had previously consented to be processed;
  • be informed about the persons and legal entities with whom we share your personal data;
  • revoke any consent previously given.

Sharing with third parties

We will only share personal data with third parties for business purposes and when we are legally authorized to do so. Your personal data may be transferred to third parties:

  • that help us provide services to our customers;
  • who help with technological solutions; and
  • who must receive the data by law.

Do you have to agree to these terms? Can you revoke your consent?

You don’t have to agree to these terms. If you do not consent, we will not collect your personal data and we will delete any data we may have collected.

You can revoke your consent at any time by sending us an e-mail.

Revocation of consent or non-agreement may result in the impossibility of using some features of our website.

Third-party websites

We may provide links to other websites, but we are not responsible for how these websites handle your personal information. We recommend that you consult the respective privacy policies of each site.

Who can I address my questions to?

You can direct your questions relating to your personal data and privacy to our Data Protection Officer Luciana Queiroz at

Changes to the Privacy Policy

We may change this policy at any time. We recommend that you review this policy regularly.
Rua Quintana, 887/32 - São Paulo SP 04569-011, Brazil
+55 11 5505 2485
1 Eagle Street - Brisbane QLD 4000, Australia
+61 7 3040-9381